Supervisor, Medical Posting

About the role

The University of Miami/UHealth Central Business Office is seeking a full‑time Supervisor to coordinate insurance and financial activities for scheduled patients. This leader will oversee daily operations of the medical posting division and serve as a knowledge resource for coworkers.

Key responsibilities

• Ensure all payments, adjustments, and denials are posted accurately and promptly.
• Review insurance coverage, obtain financial clearance, and inform patients of financial requirements.
• Resolve financial questions via face‑to‑face, phone, email or fax and assist patients with financial difficulties.
• Train and guide staff to provide timely financial clearance and collaborate with carriers, government agencies, and university departments.
• Maintain records of customer interactions and assess internal controls for policy compliance.

Required profile

• Bachelor’s degree in a relevant field.
• Minimum 5 years of relevant experience.
• Proven ability in performance management, team leadership, and training.

Required skills

• Proficiency with office software and relevant computer applications.

What we offer

• Competitive salary.
• Comprehensive benefits package including medical, dental, and tuition remission.