STAMP Account Manager

About the role

K+S Services, a SunSource company, offers industrial repair services supported by over 866 manufacturers and 122,000 part numbers. This STAMP Account Manager position is based at a customer site in Pueblo, CO and acts as the primary liaison between K+S Services and the customer on day-to-day operations. The role suits someone with an inquisitive, can-do attitude, strong social skills and attention to detail.

Key responsibilities

• Maintain and build relationships with key plant personnel from maintenance, purchasing and engineering to deliver quality customer service.
• Set up and run a spare parts strategy with the customer, focusing on repairs versus replacement with new parts.
• Ship, receive and expedite orders as needed.
• Manage the internal STAMP database, keeping it accurate and reliable.
• Process repair order approvals daily and oversee and inventory repairable assets.
• Create reports measuring performance against corporate targets such as on-time delivery, cost savings, quality, inventory and warranty.
• Take part in plant initiatives and meetings, hold regular meetings with plant decision makers, and help solve customer problems.
• Work with customers to improve reliability and introduce cost-saving initiatives, and apply 5S workplace principles.

Required profile

• Preferred: 5+ years of manufacturing and/or maintenance experience.
• Preferred: mechanical background and understanding of technical drawings and machinery.
• Preferred: ability to lift up to 75 lbs and a lot of walking.
• Preferred: forklift operation experience.

Required skills

• Strong communication skills, speaking clearly and professionally.
• Proficiency in Microsoft Office programs and quick learning of customer software.
• Problem-solving and solution-focused mindset.

What we offer

• Competitive salary, medical, dental and vision insurance, and 401K benefits.
• Industry-competitive salary, commissions and bonus opportunities.
• Positive team culture with upward mobility opportunities.