Senior People Partner, Marsh Risk Business & Client Services

About the role

Marsh is looking for a Senior People Partner to join its Risk Business & Client Services People Team, based in the US or Canada. The role partners closely with the USC Chief Operating Officer and their leadership team and supports the Global Transformation Office, delivering strategic people support across a multi-country organization. It focuses on cross-border collaboration, transitions of work between countries (including offshoring), strengthening transformation delivery and building one culture across teams in the US, Canada, Bogota, Mumbai and across all seven Marsh regions. The position is hybrid, based in New York City, with three days required in the Midtown Manhattan office.

Key responsibilities

• Serve as the primary People Partner for the USC COO and their direct reports, giving proactive counsel on organization health, leadership effectiveness and workforce strategy.
• Partner with the Global Transformation Office and with local People Partner teams to coordinate delivery and ensure a consistent global colleague experience.
• Enable multi-country operating rhythms and leader alignment, and lead or support workforce transitions such as offshoring, including change planning, communications and adoption support.
• Provide organization design expertise, especially for offshore and distributed delivery models.
• Drive talent management: talent reviews, succession depth, performance differentiation, retention planning and internal mobility.
• Partner with Talent, Learning, Reward and Talent Acquisition teams, and support skill-building and compensation planning for Operations, Technology and Transformation.
• Build fluency on how agentic AI may affect operations, skills, job design and governance.

Required profile

• HR Business Partner or People Partner experience supporting senior leaders in complex, matrixed environments.
• Experience supporting a global client group across multiple countries and regions, including across time zones and cultures.
• Experience partnering with local HR teams in a global operating model.
• Strong organization design and change leadership, including offshoring or distributed delivery transitions.
• Deep understanding of building a strong workbench through talent planning, succession, skills development and internal mobility.
• Experience partnering on compensation planning and advising leaders through annual and quarterly people cycles.
• Business acumen for Operations and Technology organizations.

What makes you stand out

• Experience supporting COO-led organizations, enterprise transformations or global delivery/GBS models.
• Exposure to automation and AI-driven operating model shifts and a strong desire to learn about agentic AI.
• Formal training in organization design and/or change management (helpful but not required).

What we offer

• Base salary range of $139,800 to $279,500, depending on experience, skills, location and other factors, plus possible performance-based incentives.
• Health and welfare benefits, tuition assistance, 401K and other retirement programs, and employee assistance programs.
• Professional development opportunities and a hybrid work arrangement with at least three days in the office per week.