Regional Chief People Officer, Americas

About the role

Oliver Wyman, a Marsh business, is looking for a Regional Chief People Officer (RCPO) for its Americas region, based in New York City. The role is hybrid, with at least three days a week in the office. As RCPO, you advise the Americas Managing Partner and the Americas Leadership team, lead all regional Human Capital functions, drive the region's people agenda and sit on the Global HC Leadership Team. You report jointly to the Global CPO and the Americas Managing Partner.

Key responsibilities

• Develop and run a regional people strategy aligned to business goals and the impact of AI on the consulting workforce, with clear KPIs
• Shape an AI-enabled HC operating model: HC as a business partner, a digital-first people service model, governance around AI use in hiring, performance, succession and pay, and operational excellence in payroll, benefits and onboarding
• Lead the regional talent management and recruiting teams through the full talent lifecycle, including career development, staffing and performance management
• Lead the firm's response to AI-enabled work, protecting culture, belonging and trust, and evolving the apprenticeship and development model
• Steward the Partner and leadership pipeline, including succession planning and Partner lifecycle management
• Manage the regional HC team, upskill it for an AI environment, manage a multi-million-dollar budget and oversee strategic planning and forecasting
• Act as the strategic voice of Americas HC, advising leadership on workforce planning, hiring, promotions and exits, and representing the firm externally to strengthen its employer brand

Required profile

• Proven ability to partner with senior business leaders such as Managing Partners on people strategy as a driver of commercial outcomes
• Deep understanding of all HC functions: talent acquisition and management, learning and development, compensation and benefits, employee relations, inclusion and culture, and HC operations
• Significant experience managing the full Partner or senior executive lifecycle in a partnership-based or professional services environment
• Ability to build people analytics as a strategic, real-time capability with the firm's Data Analytics teams
• Experience leading large-scale organizational transformation, operating model design, culture change and process improvement
• Professional services background, ideally in consulting, strongly preferred
• Cross-cultural experience is a must

Required skills

• AI workforce strategy and talent design, including pyramid and leverage redesign, capability architecture and skills evolution
• Fluency with AI tools and their people implications (engineering expertise not required)
• Data and analytics leadership, including governance around AI use in talent decisions