Senior Consultant - AI People Enablement

About the role

Protiviti is hiring an AI People Enablement Senior Consultant for its Business Performance Improvement team, based in Charlotte with additional locations in Atlanta, Miami, Philadelphia and Tampa. The consultant mentors, trains and coaches interns and consultants, helps clients turn AI investments into sustained workforce adoption and redesigned work, and may take responsibility for project scope, staffing, deliverables and methodology under manager direction.

Key responsibilities

• Identify risks and opportunities to increase efficiency and strengthen relationships with client personnel and professional associates.
• Help clients translate AI investments into workforce adoption, redesigned work and measurable business value.
• Support workforce readiness assessments, adoption diagnostics and activation campaigns, including champion and super-user networks.
• Develop role-based learning journeys, AI Academy content, manager enablement toolkits and learning-in-the-flow-of-work experiences.
• Support AI-enabled organization design, including team composition, spans of control, new roles and accountability models.
• Redesign AI-enabled workflows, handoffs, escalation paths and governance controls, and support role-impact assessments, job redesign and workforce transition plans.
• Support value realization, KPI frameworks and scorecards linking adoption and productivity to business performance, and contribute to cost-benefit assessments and business cases.
• Prepare executive-ready communications and client deliverables, and interpret workforce and adoption data.

Required profile

• Bachelor's degree in a relevant discipline.
• 2+ years in organizational change, workforce transformation, organization design, change management, learning and development, HR transformation, operating model design, value realization or a related field, in professional services or industry.
• Experience supporting technology, digital, automation or AI-enabled transformation programs strongly preferred.
• Supervisory experience of teams, including mentoring and oversight.

Required skills

• Proficiency in Microsoft Office, especially Word, Excel and PowerPoint.
• Strong facilitation, stakeholder engagement and executive communication skills.
• Plus: exposure to organization design, job architecture, champion networks or benefits realization; familiarity with OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce or similar; certifications such as PROSCI, SHRM-CP, SHRM-SCP or PMP.

What we offer

• Salary range of $98,000-$146,000, with a 10% bonus target; total cash range $107,800-$160,600.
• Medical, dental and vision coverage, FSA/HSA, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and 401(k) with 50% employer match on the first 6%.
• Choice Time Off and up to 11 paid holidays.