Sales Executive (BIL) - Remote

About the role

The Sales Executive identifies new business opportunities, converts leads into loyal customers and manages ongoing relationships, driving revenue growth and representing the company's wellness and flooring offerings professionally. The role is fully remote, supporting sales activities across three office locations: Cranbury, NJ; Hayward, CA and Lewisville, TX.

Key responsibilities

• Make outbound cold calls to generate new leads and follow up inbound leads from Facebook, Instagram and other channels by phone, email and messaging
• Nurture leads through the sales pipeline and maintain consistent follow-up
• Recruit and develop relationships with contractors and installers, match homeowners and business owners with qualified contractors for flooring projects, and follow up with contractors to confirm they contact their customers within 24-48 hours
• Answer incoming calls and direct customers to the right department (DIY residential/commercial, property managers, architects, designers, contractors, installers)
• Maintain relationships with repeat contractor customers and follow up with architects and interior designers on product samples, specifications and long-cycle projects (6-8 months)
• Send quotes and estimates (client will train), identify closing opportunities and ask for the business, and hand off leads needing technical expertise to a sales closer
• Keep accurate call and customer records in HubSpot CRM and manage daily communication through HubSpot, OneBox (Vonage), email and WhatsApp

Required profile

• Strong outbound sales and cold-calling experience (required)
• Inbound sales and customer relationship management experience (required)
• Lead generation, qualification and nurturing experience (required)
• Clear, natural spoken English and confident phone presence (required)
• Proactive sales approach and willingness to close (required)
• Pipeline management and consistent follow-up experience (required)
• Preferred: female candidate, bilingual English/Spanish, quoting and estimating experience, knowledge of decorative concrete, coatings or flooring systems, construction/flooring industry experience, contractor relationship development, real estate or property management experience

Required skills

• HubSpot CRM
• OneBox (Vonage)
• Stable high-speed internet (25 Mbps or higher) and a dedicated quiet workspace
• Own PC/laptop with 8GB RAM, Core i5 / AMD Ryzen 3 or 2013 Mac equivalent or higher, Windows 10 or macOS Catalina 10.15 or newer, headset with noise cancellation and 720p webcam

What we offer

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet allowance and medical allowance
• Retirement fund
• Paid US holidays, vacation and sick leave