Sales Development Manager – SMB

About the role

You will lead a team of Sales Development Representatives focused on outbound prospecting and pipeline generation for Ramp’s SMB segment. As a member of the Sales Leadership team, you will shape the SDR function, coach talent, and collaborate across Sales, Marketing, Product, and Executive Leadership.

Key responsibilities

• Build and scale the SMB SDR function by defining operating rhythms, playbooks, and coaching standards for an open‑territory outbound motion.
• Oversee daily SDR activity, pipeline generation, and quota performance to meet key metrics.
• Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, prospecting strategy, and tools.
• Develop career‑growth and leadership plans for direct reports through daily 1:1 mentorship and coaching.
• Partner with AEs, Sales, and Marketing on pipeline‑generation initiatives and report performance to senior leadership.

Required profile

• Minimum 2 years of quota‑carrying sales experience with a consistent record of exceeding goals.
• Minimum 2 years of experience building and leading sales development teams.
• Proven success in fast‑paced, results‑oriented SaaS GTM environments.
• Passion for hiring and thoughtful team development.

Required skills

• Proficiency with data analytics tools such as Salesforce, Looker, and Excel.
• Experience with email and call automation platforms.
• High proficiency with AI tools (Claude, OpenAI) and ability to integrate them into prospecting and coaching workflows.

What we offer

• Flexible PTO and centralized home‑office equipment ordering.
• Comprehensive health, dental, and vision coverage.
• 401(k) with employer match and fertility HRA.
• Parental leave up to 16 weeks at 100% pay.
• In‑office perks such as lunch, snacks, and drinks.