Room Service Delivery Attendant (On Call)

About the role

Live! by Loews in St. Louis, a hotel connected to sports and entertainment, is looking for a Room Service Delivery Attendant (on call). The team supports 216 guestrooms, 17,000 square feet of event space, several dining venues and memorable guest experiences with stadium-area views. The role is the face of the hotel's hospitality, delivering meals with precision and anticipating guest needs.

Key responsibilities

• Deliver food, beverages and amenities promptly and accurately to guest rooms.
• Set up trays, carts or in-room dining tables with precision and care.
• Greet guests warmly, explain orders and answer questions professionally.
• Ensure orders meet hotel presentation standards and address guest concerns promptly.
• Coordinate with kitchen and bar teams to keep service smooth and timely.
• Maintain cleanliness in room service areas, clearing used trays and restocking supplies.
• Follow food handling and sanitation guidelines and maintain regular attendance.
• Attend mandatory training sessions and perform other duties as assigned; varying schedules may be required.

Required profile

• Warm, service-oriented professional with strong communication and customer service skills.
• Detail-driven, adaptable team player who works well with kitchen and bar teams.
• Dependable, positive and able to handle a fast-paced environment.
• Ability to lift and carry trays weighing 35 pounds or more.
• Flexible schedule including weekends and holidays; prior food service experience preferred.

What we offer

• Health and wellness benefits, 401(k) with company match, paid sick days, vacation, holidays and bereavement leave.
• Tuition reimbursement, pet insurance and pet bereavement.
• Training and development, career growth, team member hotel rates and discounts.
• Discounted parking including game days, complimentary meals in the team member café and volunteer opportunities.