Room Attendant

About the role

Loews Miami Beach Hotel, a reimagined oceanfront resort in South Beach, is looking for a friendly, detail-oriented Room Attendant to help maintain the highest standards of cleanliness and guest satisfaction across its 790 renovated guestrooms and suites. The role is part of the Housekeeping Department.

Key responsibilities

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens and amenities, and report any maintenance needs such as broken light bulbs or defective equipment.
• Report suspicious behaviour, lost items, unsecured valuables and other discrepancies to supervisors.
• Keep cleaning carts and linen closets organised and stocked with supplies.
• Attend departmental meetings and provide coverage in related areas when needed.
• Know the hotel's facilities, locations and opening hours to assist guests accurately.
• Work the scheduled shift in the proper uniform, maintaining professional and friendly guest relations.
• Follow OSHA safety protocols, emergency procedures, chemical use and safe work practices, and comply with all housekeeping and hotel policies.

Required profile

• High school diploma or equivalent; previous cleaning, hotel or resort experience preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend, and to lift and move items up to 25 lbs repeatedly during a shift.
• Flexible schedule, including weekends and holidays as required.

What we offer

• Health and wellness benefits and 401(k) with company match.
• Paid sick days, vacation, holidays, bereavement leave and pet bereavement.
• Tuition reimbursement and training and development opportunities.
• Pet insurance and complimentary meals in the Team Member Café.
• Team Member hotel rates and other discounts and perks.