Retirement Benefits Manager

About the role

Vensure Employer Solutions is looking for a Retirement Benefits Manager who supports the VP of Retirement Benefits. The manager leads a team of Retirement Benefits Specialists and Senior Retirement Benefits Specialists and provides administrative leadership for several 401(k) Multiple Employer Plans (MEP), Pooled Employer Plans (PEP) and client-sponsored plans. Regular onsite attendance is required.

Key responsibilities

• Supervise and coach specialists, including performance feedback, development planning and day-to-day guidance.
• Oversee plan administration so tasks comply with plan provisions, ERISA and internal controls, covering contribution remittance, year-end compliance testing, plan document review and corrections.
• Act as escalation point for complex plan issues, coordinating with vendors, auditors and internal stakeholders.
• Communicate with internal and external customers about 401(k) administration and support Vensure products and services.
• Identify and monitor process improvements to boost productivity, quality and regulatory compliance.
• Work with vendors on due diligence of MEPs/PEPs, monitor service levels and resolve operational issues.
• Coordinate with Payroll, Client Relations, Sales and Benefits for timely plan administration.
• Lead the merger of acquired company MEPs/PEPs into Vensure 401(k) plans, including data, communications and timelines.
• Support annual 401(k) audits and Form 5500 filings with Third-Party Administrators, recordkeepers and auditors.

Required profile

• Associate's degree or equivalent combination of experience, skills and education preferred.
• 5+ years of experience focused on 401(k) plan administration.
• 1-3+ years of supervisory or lead experience, preferably in retirement or benefits operations.
• Third-Party Administration (TPA) experience preferred; MEP/PEP and PEO experience a plus; retirement credentials (QKA, RPA, ASPPA, CEBS) a plus.

Required skills

• Strong ERISA knowledge and understanding of retirement plan operations.
• Proficiency with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint).
• Ability to read and interpret retirement plans, policies and technical documentation, and to write clear reports and correspondence.
• Effective communication with internal teams, external partners and stakeholders, and strong decision-making under pressure.