Retail Sales Expert – Poipu, HI

About the role

Archipelago Cosmetics is hiring a Sales Expert for its melin store in Poipu, Hawaii. The role puts the guest first, building a lifelong relationship with customers and the brand, and covers opening and closing the store, managing the drawer and daily revenue drop, and keeping the store clean and organized. Positions are available full time (32+ hours per week) and part time (19-29 hours or less).

Key responsibilities

• Welcome guests, personalize their experience and build lasting rapport.
• Answer product questions with deep product knowledge, stay aware of competitors and communicate creative selections.
• Restock, handle back-of-house operations and daily store maintenance, and keep the retail floor clean and visually aligned with store concepts.
• Open and close the store, reconcile tills, process returns, exchanges, gift cards and discounts with manager approval, and support Cashwrap and POS procedures.
• Train staff, resolve customer issues independently and relay customer feedback to leadership.

Required profile

• At least one year of sales and merchandising experience, preferably retail, including opening and closing.
• Strong communication, time management and organizational skills; self-motivated and entrepreneurial.
• Willingness to work weekends, evenings and holidays as needed.
• Able to lift and move objects up to 15 pounds and climb ladders or stairs.
• Preferred: knowledge of action sports, golf, running and training, and a passion for the outdoors.

Required skills

• POS sales (Shopify)
• Point-of-sale register procedures and policies

What we offer

• Hourly pay of $20-$22 depending on experience.
• Product gift program and brand discounts, plus comped yearly product from all Archipelago brands.
• Bonus program eligibility and snack/beverage reimbursement ($50 for part-time under 29 hours, $75 for full-time).
• For full-time roles: medical, dental and vision insurance, company-paid life insurance, paid time off and 401k with employer match.