Pool Server

About the role

The Pool Server at Loews Miami Beach Hotel provides friendly, attentive food and beverage service throughout the pool area. The role creates a relaxing atmosphere by anticipating guest needs, offering menu recommendations and ensuring a seamless, welcoming poolside dining experience.

Key responsibilities

• Greet pool guests warmly and provide menus, towels or basic assistance as needed
• Take accurate food and beverage orders and communicate them promptly to the bar or kitchen
• Deliver food, beverages and amenities in a timely and polished manner
• Monitor assigned sections, anticipate guest needs and ensure continuous service
• Maintain knowledge of pool menus, specials and seasonal offerings
• Assist guests with recommendations, dietary needs or special requests
• Process payments accurately for checks, room charges and card transactions
• Keep service areas clean and clear used items promptly, resetting seating areas
• Follow safety, sanitation and poolside food-handling guidelines
• Support pool service attendants and bar teams, and help with opening, closing and restocking
• Attend mandatory training sessions and meetings, and follow regular attendance standards

Required profile

• Prior food and beverage experience in a restaurant, lounge or resort setting
• Strong communication and guest-service skills
• Ability to work outdoors in varying weather conditions
• Ability to lift up to 40-50 pounds and carry trays through the pool deck
• High school diploma or equivalent

Preferred qualifications

• Experience in poolside, resort or outdoor dining service
• Knowledge of POS systems

What we offer

• Health and wellness benefits and 401(k) with company match
• Paid sick days, vacation, holidays, bereavement leave and pet bereavement
• Tuition reimbursement and pet insurance
• Training and development opportunities, career growth
• Complimentary meals in the Team Member Café and team member hotel rates and other perks