Partner Engagement & Communications Specialist (HubSpot)

About the role

A client is seeking a Partner Engagement & Communications Specialist to manage communications and nurture relationships with donor and school partners. The role covers writing and designing email campaigns, creating visual assets in Canva, overseeing the onboarding journey for new supporters, maintaining partner records in HubSpot, using generative AI to streamline content, and tracking deadlines in ClickUp. It suits a proactive communicator who meets weekly deliverable targets.

Key responsibilities

• Execute the partner touchpoint calendar, including thank-you emails, impact updates, recognition moments and event communications.
• Write and design partner emails using FloDesk and HubSpot.
• Create graphics, quote cards and partner-facing materials in Canva.
• Manage the welcome journey for new monthly donors, from the first thank-you message through the 60-day touchpoints.
• Assist with the monthly Partner Statement, donor partner briefings and appreciation gift coordination.
• Maintain accurate partner records in HubSpot, including touchpoint history and partner type.
• Use generative AI tools to draft, personalize and repurpose content, then edit it to match the brand voice.
• Manage tasks and deadlines in ClickUp and submit a weekly report on completed partner touchpoints.

Required profile

• Experience in nonprofit donor relations, donor stewardship or customer success.
• Experience writing for faith-based or values-based audiences.
• Ability to maintain three distinct and consistent brand voices across communications.
• Strong written English for US audiences, able to adapt writing style to different audiences.

Required skills

• FloDesk, HubSpot and Canva.
• ClickUp.
• Generative AI tools such as ChatGPT or Claude for drafting and editing content.
• Email content writing and graphic design.

What we offer

• Permanent work from home.
• Immediate hiring.
• Health insurance coverage for eligible locations.

The schedule is Monday to Friday, Eastern Timezone, 40 hours per week. Candidates apply through the application form, which includes assessment questions, a technical check and a voice recording; the hourly pay rate is set after the application process.