OluKai Retail Lead (Part-Time)

About the role

As the OluKai Retail Lead (Huaka'i, meaning to lead), you welcome customers into the store and deliver a remarkable brand experience as the first point of contact for guests. This is a part-time position of less than 19 hours per week in Waikoloa Village.

Key responsibilities

• Open and close the store to standard, manage store keys and security measures, and act as Manager on Duty when needed.
• Enforce company policies, procedures and directives, and coach retail associates as needed.
• Meet company and management goals and plans.
• Build rapport with new customers, share the brand's story and product design inspiration, and recommend products based on customer needs.
• Solve customer problems independently while maintaining a spirit of Aloha, even under pressure.
• Maintain visual standards and store cleanliness, and help with back-of-house duties such as receiving, processing product and restocking.
• Use POS best practices for a seamless customer experience and act as a brand ambassador, taking part in local events and giveback programs.

Required profile

• At least 1 year of retail or customer service experience, preferably in a leadership or key-holder role.
• Available for at least three shifts of 4-8 hours per week.
• Strong verbal and written communication skills, independent work ethic, good time management and organization.
• Positive attitude, high integrity, and ability to lift or move objects up to 30 lbs.

Required skills

• POS best practices
• Knowledge of OluKai product lines and current fashion trends

What we offer

• Employee discount on all Archipelago brands (OluKai, Roark, Melin)
• Free yearly product from all Archipelago brands
• Flexible work schedule
• Snack and beverage reimbursement up to $50
• Bonus program eligibility and team-building events