Melin Retail Sales Expert - Century City

About the role

Archipelago Cosmetics is hiring a part-time Retail Sales Expert for its melin store in Century City, Los Angeles. The Sales Expert provides a high level of attention to every guest, builds lasting relationships with customers and the brand, and handles opening and closing the store, the drawer and daily revenue drops. The position suits someone with scheduling flexibility, a customer-service orientation and an entrepreneurial mindset.

Key responsibilities

• Greet customers, personalize their experience and build rapport, while giving expert advice on products, fashion trends and customer needs
• Restock, maintain the back of house, receive and place product, and keep the retail floor clean and in line with store visuals
• Open and close the store, set alarms, and support Cashwrap and POS procedures
• Reconcile tills, process returns, exchanges, gift cards and discounts with manager approval
• Train staff, execute strategies for a premium guest experience, and solve customer issues independently
• Communicate customer feedback to the leadership team

Required profile

• At least one year of sales and merchandising experience, preferably in retail goods, including opening and closing duties
• Strong communication skills, independent work ethic, time management and organization
• Willingness to work weekends, evenings and holidays as needed
• Able to lift and move objects up to 15 pounds and climb ladders or stairs
• Preferred: knowledge of action sports, golf, running and training, and a passion for the outdoors

Required skills

• POS sales (Shopify)
• Point-of-sale register procedures, protocols and policies

What we offer

• Part-time position under 29 hours per week; full-time positions over 32 hours per week at $18.00-$20.00 per hour depending on experience
• Product gift program and brand discounts, plus comped yearly product from all Archipelago brands
• Bonus program eligibility and snack/beverage reimbursement up to $50
• 401k with employer match according to plan guidelines