HR Workday Product Lead

About the role

Gartner is hiring an HR Systems Product Lead in Irving, Texas. The role provides operational leadership for the HR Systems organization and acts as product owner for Workday HCM, with emphasis on the Benefits, Compensation and Time and Absence modules. The person estimates delivery of issue fixes and enhancements, supports the team to meet deadlines and communicates strongly with the business.

Key responsibilities

• Evolving the Benefits, Compensation and Time and Absence technology portfolio and roadmap with HRIS leadership and HR business owners
• Maintaining relationships with key business partners for issue resolution and enhancements
• Driving and maintaining Workday capabilities within the HR Systems team
• Managing system administration: configuration, business processes, security and compliance, notifications, auditing and data quality
• Driving vendor-led releases and enhancements, including configuration, development, deployment and test plans, UAT and regression testing
• Managing bug and issue resolution, including root cause and impact analysis
• Supporting the Reporting and Analytics team with report and dashboard requirements, design and testing
• Configuring, testing and processing mass data loads via the Enterprise Interface Builder (EIB)
• Supporting compliance enablement and quality assurance, and taking part in requirements gathering with subject matter experts, IT and users
• Supporting the HR Systems team with end-user requests and escalations, including knowledge management collateral

Required profile

• Bachelor's degree in Computer Science, Information Systems or a related field preferred
• 5+ years configuring and managing Workday HCM and other HR systems, including business processes, data structure, domain and BP security, EIBs, reporting and calculated fields, and data auditing
• Knowledge of HR business processes
• Experience in other Workday areas (position management, talent/performance, compensation, benefits, absence, time tracking) is a plus
• Change management experience preferred

Required skills

• Strong Microsoft Excel skills
• Developing reports and calculated fields in Workday
• Strong analytical, troubleshooting and problem-solving abilities
• Excellent written and oral communication and time management

What we offer

• Base salary estimated between 86,000 and 118,000 USD, plus annual bonus or uncapped sales incentive plan
• Hybrid work environment
• 20+ PTO days plus holidays and floating holidays in the first year
• Medical, dental and vision insurance, 401K with corporate match, tuition reimbursement, parental leave and employee assistance program
• Ongoing mentorship, leadership and technical courses, certification opportunities and a charity match