Field Solutions Engineer - Hivemind Autonomy

About the role

Shield AI, a defense-tech company, is hiring a Field Solutions Engineer for its Hivemind autonomy solution, which enables aircraft and other robotic systems to perceive, decide, coordinate and execute autonomously. The engineer acts as a customer-facing technical expert, supporting technical sales, customer engagements, demonstrations and capture activities for defense and security customers.

Key responsibilities

• Serve as a customer-facing technical expert for Hivemind autonomy solutions in the market.
• Support customer discovery, technical briefings, demonstrations, technical interchange meetings and capture activities.
• Translate customer mission needs, CONOPs, operational objectives and integration constraints into credible Hivemind solution concepts.
• Partner with Business Development and Capture teams on RFIs, RFPs, proposals, white papers, demos and technical narratives.
• Explain Hivemind's capabilities, limitations, roadmap and integration requirements to technical, operational, commercial and leadership audiences.
• Develop and maintain technical sales assets such as capability briefs, demo scripts, solution templates, FAQs and white papers.
• Represent customer requirements, technical risks, roadmap gaps and field feedback with Product, Engineering, Customer Engagement and Program teams.
• Monitor developments in autonomy, AI, unmanned systems and defense technology and build trusted relationships with customer technical stakeholders.

Required profile

• 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace or related customer-facing roles.
• Experience supporting customer-facing technical engagements such as demos, briefings, proposal support and technical interchange meetings.
• Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement and Program teams.
• Willingness and ability to travel for customer engagements, demonstrations, exercises and internal meetings.

Required skills

• Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics or complex defense technology systems.
• Strong written and verbal communication, able to explain complex technical concepts to diverse audiences.
• Ability to judge product capabilities, limitations and roadmap dependencies accurately.

Preferred: prior military, defense, aerospace, robotics or unmanned systems background; direct experience with U.S. Navy or U.S. Air Force customers; hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software or robotics middleware.