Facilities Associate

About the role

Ronald McDonald House Atlanta is hiring a full-time, on-site Facilities Associate for its North Druid Hills House. The role reports to the Sr. Facilities Coordinator and supports the Facilities Manager and Sr. Facilities Coordinator in keeping the facilities safe, clean and fully operational for families, guests, staff and volunteers. It covers routine maintenance, basic repairs, visual inspections and preventive maintenance, Monday to Friday 2:00 PM to 10:30 PM, with participation in after-hours emergency response.

Key responsibilities

• Perform routine maintenance, visual inspections, preventive maintenance and basic repairs under the direction of the Sr. Facilities Coordinator
• Carry out basic home and carpentry repairs such as plumbing, electrical, HVAC, painting and drywall repair
• Check guest rooms, common areas, grounds, mechanical rooms, storage areas, equipment and life safety systems, and report repair or replacement needs
• Respond to maintenance requests, document completed work and materials used in a CMMS or other designated system
• Keep workspaces organized, clean and hazard-free
• Assist with room readiness, furniture movement, deliveries, event setups, seasonal tasks and facility improvement projects
• Support vendor and contractor visits by providing access and reporting progress, without selecting or approving vendors
• Help with inventory counts and notify the Facilities Manager of low stock; purchases need management approval
• Follow safety procedures, secure work areas and escalate emergencies to the Sr. Facilities Coordinator and Manager on Duty
• Travel between locations when necessary to support maintenance and provide emergency support at both houses

Required profile

• High school diploma or GED
• 1 year of facilities, maintenance or trade experience preferred
• Ability to lift and move up to 50 pounds, with assistance when appropriate
• Regular indoor work in occupied residential and hospitality settings, with occasional outdoor work and travel

Required skills

• Basic computer, tablet and mobile device skills and Microsoft Office
• Ability to learn and use a CMMS or similar work order system
• Working knowledge of common hand tools and basic power tools
• General awareness of plumbing, electrical and HVAC
• Attention to detail, reliability, organization and follow-through

What we offer

• Medical, vision, dental, long-term disability and life insurance, with premiums covered 100% by the company for employee-only coverage
• Paid time off and 11 paid holidays per year
• 403(b) retirement plan and cell phone reimbursement