Director of Sales Development & Training

About the role

Ethos, a life insurance technology company, is looking for a sales leader to build the development system for the next generation of Insurance Sales Agents. The role partners with sales and product leaders to develop training, coaching and script strategy across several direct-to-consumer verticals, and to test new concepts and improve how agents engage with customers. It is a remote position.

Key responsibilities

• Own the scripts and work with sales and product leaders to develop, evolve and improve sales scripts across every vertical.
• Build AI tools that help agents in real time during calls, and support an AI-powered call insights platform that gives leadership real-time visibility into agent performance and script adherence.
• Partner with Sales Strategy and Operations to build an agent performance tracking suite using AI transcription analysis and script adherence tools.
• Run structured pilots and A/B script tests, and build tools that measure script adherence and methodology compliance.
• Build the onboarding curriculum and ramp process for new agents, own remedial training for underperforming reps, and design coaching programs.
• Build programs that turn managers into effective coaches, including a measurable manager coaching system and an "Ethos Management Philosophy".
• Partner with Product and sales leadership to shape what is sold and how it is positioned, bringing the sales floor voice into product pricing conversations.

Required profile

• Experience building or scaling a sales training and enablement function, ideally in a high-velocity, script-driven or regulated sales environment.
• A scientific approach to scripts: forming hypotheses, testing, measuring results and iterating.
• Comfort partnering closely with sales leaders to shape and execute new strategies.
• Enjoys ownership and is comfortable making bold bets on scripts and strategy.

What we offer

• The US national base salary range for this full-time position is $140K-$210K, depending on location and other factors.