Director of Sales and Account Management

About the role

//TECHYSCOUTS is seeking a senior leader to build and run a brand‑new Account Management department. The Director will shape the commercial DNA of a fast‑growing digital agency, overseeing outbound sales, client retention, and service delivery across e‑commerce and SMB clients.

Key responsibilities

• Design and launch the Account Management department from day one, defining team structure, workflows, hiring plans and a scalable sales‑service model.
• Recruit, coach and lead a high‑performing team of sales‑focused Account Managers who act as the primary client contact.
• Drive outbound sales to acquire new e‑commerce and SMB clients using existing networks, referrals, events and direct outreach.
• Develop and execute an account‑based strategy to maximize revenue and retention from the existing client base.
• Lead company‑wide training initiatives to align staff with the new commercial model and foster a unified culture.
• Collaborate with leadership on vertical‑focused marketing plans that generate inbound leads and support field sales efforts.

Required profile

• Proven experience building and scaling sales or account management teams in a high‑growth agency environment.
• Deep network of SMB decision‑makers needing digital marketing and e‑commerce support.
• Strong consultative selling background with a track record of revenue growth and client retention.
• Leadership chops to define structure, hiring plans and departmental processes.

Required skills

What we offer

• Base salary of $100k+ plus significant commission and bonus potential.
• Full benefits package.
• Remote work with up to 25% travel.
• Opportunity to shape a core function of a rapidly expanding agency.