Administrative Partner

About the role

The Administrative Partner supports daily administrative and operational functions to ensure smooth patient flow and high‑quality care within Lehigh Valley Health Network.

Key responsibilities

• Manage charting functions, bed assignments, and patient flow activities.
• Answer phones, direct calls, and communicate admissions and transfers to nursing staff.
• Maintain and organize patient medical records, including copying, filing test results, and preparing discharge charts.
• Order supplies, enter billable service charges, and transcribe physician orders.
• Troubleshoot clerical equipment and ensure proper use of healthcare systems.

Required profile

• High School Diploma/GED; Associate’s degree in Healthcare or Business Administration preferred.
• Experience in a clerical, bed‑board management, or office/secretarial role in a healthcare setting.
• Ability to handle interruptions, adapt to changing priorities, and follow problem‑solving processes.
• Basic Life Support certification (American Heart Association) preferred.

Required skills

• Proficiency with Microsoft Office applications.
• Familiarity with healthcare information systems and medical terminology.