Administrative Partner

About the role

The Administrative Partner supports daily administrative and operational functions within the Emergency Department, ensuring smooth patient flow and high‑quality care. This onsite position works closely with caregivers, patients, and visitors to facilitate communication and efficient service delivery.

Key responsibilities

• Manage charting functions and maintain patient medical records, including discharge documentation.
• Coordinate bed assignments, update the bed board, and support patient access and flow.
• Answer phones, direct calls, and handle messages promptly.
• Order supplies and equipment following procurement processes and budget guidelines.
• Enter billable service charges and transcribe physician orders into medication logs.
• Ensure test results and pertinent information are filed timely for provider review.
• Troubleshoot clerical equipment and maintain knowledge of its operation.

Required profile

• High School Diploma or GED; Associate’s degree in Healthcare or Business Administration preferred.
• Experience in a clerical, bed‑board management, or office/secretarial role within a healthcare setting.
• Ability to work under frequent interruptions and adapt to changing priorities.
• Basic Life Support certification (American Heart Association) preferred.

Required skills

• Proficiency with healthcare information systems.
• Microsoft Office applications.
• Knowledge of medical terminology and bed‑board processes.