Senior Technical Architect - Patient CRM

About the role

Veeva is seeking a Technical Architect to join its growing Patient CRM team. This pivotal role involves designing, overseeing, and executing technical services for customer implementations of the Patient CRM product, focusing on the complex data ecosystem of patient support and engagement. You will act as a trusted advisor, blending deep technical expertise with life‑sciences industry knowledge.

Key responsibilities

• Lead technical discovery workshops to define integration requirements and align on architectural best practices.
• Design and document end‑to‑end integration flows between Patient CRM and external entities such as Hubs, specialty pharmacies, and data aggregators.
• Plan, manage, and perform technical build activities, including API configurations, middleware orchestration, and batch data processing.
• Identify and monitor technical interdependencies across workstreams to mitigate project risk.
• Support pre‑sales activities with architecture reviews, scope definition, and complex functional inquiries.

Required profile

• 7+ years of technical consulting or architecture experience, preferably in life sciences.
• Proven expertise in patient support and engagement data challenges.
• Ability to influence senior IT leadership and simplify complex data mapping concepts.
• Experience managing multiple technical workstreams in a fast‑paced environment.

Required skills

• Middleware integration platforms
• REST and SOAP APIs
• Secure batch file sharing
• API configuration and orchestration
• Vault platform development
• Data integrity and security practices

What we offer

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company‑paid holidays
• Retirement programs
• 1% charitable giving program
• Base salary $80,000‑$200,000 plus potential bonus and stock awards