Program Lead, Global Mobility & Immigration

About the role

Ramp is seeking a senior immigration and mobility expert to design and lead its global mobility program. You will serve as the internal subject‑matter expert, shaping policies, guiding vendors, and providing trusted advice to employees and cross‑functional partners.

Key responsibilities

• Own and continuously refine immigration, sponsorship, business‑travel, and relocation policies, including eligibility, cost coverage, exceptions, and service standards.
• Stay current on immigration law changes, assess impact, and recommend program updates.
• Develop decision frameworks for common pathways and explain policy rationales in plain language.
• Partner with external counsel on complex cases and ensure timely operational decisions.
• Lead vendor strategy, SLAs, escalation paths, and performance improvement.
• Collaborate with HR, legal, finance, recruiting, and other stakeholders on sponsorship and relocation decisions.
• Build repeatable playbooks for country entry, relocations, and high‑impact hiring.
• Set the function’s roadmap, risk reporting, core metrics, and communication standards.
• Personally handle the most sensitive cases and coach junior team members.

Required profile

• 8+ years in corporate immigration, global mobility, or related People Operations roles; deep U.S. immigration expertise preferred.
• Proven experience owning program policy, managing external counsel/vendors, and influencing senior stakeholders.
• Track record of building scalable programs in high‑growth or global environments.
• Exceptional, empathetic communication with ability to explain complex requirements clearly.

Required skills

• Current working knowledge of immigration pathways, filing considerations, and policy changes.
• Vendor and external counsel management.
• Cross‑functional partnership across HR, legal, finance, recruiting, payroll, tax, IT, and workplace teams.
• Ability to develop practical decision frameworks and playbooks.

What we offer

• Flexible PTO and comprehensive health, dental, and vision coverage.
• 401(k) with employer match, fertility HRA, parental leave, and pet insurance.
• Home‑office equipment ordering, wellness stipend, and intra‑office travel budget.
• Relocation expense coverage to NYC or SF if needed.
• Additional benefits for Canada, United Kingdom, and other regions.