Concierge / Front Desk - Part Time

About the role

Monarch Communities Senior Living is hiring a part-time Concierge / Front Desk associate in Jackson Township. The position reports to the Business Office Manager and is a non-exempt, hourly role. It gives a positive first impression to everyone entering the community, provides community information to support sales and marketing, answers calls and offers clerical support to all departments.

Key responsibilities

• Answer and screen all incoming calls courteously and professionally
• Receive and process mail for the community
• Maintain and update the log of emergency phone numbers and resident emergency contact sheets
• Monitor security alarms, the resident emergency call system and the front door security
• Order and maintain office supplies
• Assist the Business Operations Director with administrative tasks as assigned
• Attend all scheduled in-service training
• Ensure compliance with federal, state and local regulations and community policies

Required profile

• High school diploma preferred
• Strong interpersonal skills and ability to relate to a variety of people
• Experience working with the senior population
• Able to stand, walk, sit, lift or carry up to 25 lbs and use proper body mechanics

Required skills

• Computer proficiency
• Microsoft Office (Windows, Outlook, Excel)
• Ability to learn new applications

What we offer

• Pay of $18.00 - $19.00 per hour
• Paid time off (PTO)
• Flexible schedule
• On-the-job training
• Employee assistance program (EAP)
• Free parking
• Employee and resident referral bonuses