Project Coordinator & Data Entry Specialist

About the role

Desk2Cloud, a provider of project coordination, bookkeeping, payroll and BPO services, is looking for a proactive, customer-focused Project Coordinator to support civil engineering and construction-related projects for clients across the United States. The role keeps project information accurate and up to date, tracks milestones and pending actions, and ensures clients receive regular, timely communication. Civil engineering experience is not required, and complete onboarding and process training is provided.

Key responsibilities

• Review project-related emails and enter relevant information into the client's SharePoint portal, keeping records, milestones, status updates, documents and follow-ups accurate and current.
• Track project milestones, deadlines, deliverables and outstanding items, and follow up with clients, internal team members and third-party vendors.
• Identify delays or missing information and communicate them to the right stakeholders, and maintain follow-up logs.
• Provide regular project status updates to clients, respond to requests and prepare ad hoc reports or updates.
• Coordinate and oversee remote team members doing similar data-entry and tracking work, assign and monitor tasks, and review their output.
• Prepare weekly, monthly and ad hoc reports, and work with the IT and automation team to improve SharePoint processes and automate recurring reports.

Required profile

• High school diploma required; associate, college or bachelor's degree is welcome.
• No previous civil engineering or construction experience required.
• Comfortable working with email, spreadsheets, online portals and digital records.
• Strong written and verbal communication skills, attention to detail and ability to organize multiple tasks and deadlines.
• Willingness to learn civil engineering and construction project terminology.

Required skills

• Basic knowledge of Microsoft Outlook, Excel, Teams and SharePoint is helpful.
• Customer-focused attitude and ability to take ownership and follow through on commitments.