Administrative Specialist II – Registrar

About the role

The Administrative Specialist II supports the Registrar’s Office by providing clerical and administrative assistance, ensuring confidentiality of student records and facilitating front‑office operations.

Key responsibilities

• Ensure security, confidentiality, and safety of student records in compliance with FERPA.
• Answer the main telephone line, greet visitors, and process transcript and enrollment verification requests.
• Assist the Registrar with background forms and enrollment verifications.
• Scan, index, and maintain documents in the electronic filing system.
• Process student name changes in Workday and update Docubase accordingly.
• Order and manage office supplies inventory for the Registrar’s Office.
• Create graduation check files and run transcripts for the graduation checkout process.
• Assign and remove student holds as directed by the Registrar.
• Update primary and secondary majors and expected graduation dates.
• Maintain and update the front‑office procedures manual.
• Support the Grad Fair and Commencement ceremonies.
• Provide training and guidance for extra labor and work‑study positions.

Required profile

• High school diploma or equivalent; associate’s degree in business or related field preferred.
• At least one year of office or clerical experience.
• Effective oral and written communication skills.
• Ability to work independently and collaboratively within a team.
• Commitment to delivering quality customer service and supporting the campus mission.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Access
• Workday