Complaints Administrative Assistant – Remote

Motorola Solutions

New Remote

Remote Mid 47,500 - 52,000 USD/year 🇬🇧 English

Microsoft Excel Google Workspace

Job description

About the role

Motorola Solutions is seeking a Complaints Administrative Assistant to join its MVRecovery team on a remote basis in the United States. The position focuses on handling complaints, processing claims, evaluating documents, and providing administrative oversight throughout the case lifecycle.

Key responsibilities

Log and process inbound complaints, operational incidents, and claims documentation.
Conduct administrative and contractual reviews to evaluate claim validity against established guidelines.
Input operational data, log supporting evidence, generate quote estimates, and maintain records.
Assist with internal auditing workflows, case analysis, and corrective remediation tasks.
Perform outbound calls to discuss claims findings and explain procedural determinations clearly.

Required profile

High School Diploma or equivalent credential.
1–2 years experience in repossession, insurance claims, impounds, or auto repair.

Required skills

Microsoft Excel (intermediate to advanced).
Microsoft Word (intermediate to advanced).
Google Workspace (Docs, Sheets, Gmail).

Questions fréquentes

Le salaire proposé pour ce poste est de 48-52k USD par an. Le détail figure dans l'annonce.

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Published 19 hours ago

Expires 1 month from now

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