Account Manager – Commercial

About the role

Ramp is looking for a Commercial Account Manager to own post‑implementation relationships with a portfolio of 350‑500 high‑value customers. You will drive product adoption, spend activation and long‑term growth while deepening strategic conversations.

Key responsibilities

• Build and nurture multi‑threaded relationships with new and existing commercial customers, reporting on account health.
• Own retention, adoption and expansion across existing products and identify growth opportunities.
• Lead Executive Business Reviews to shape strategy and promote upcoming product releases.
• Execute successful launches of the Ramp platform in partnership with Account Executives and Customer Success teams.
• Collaborate with product, support and marketing to feed insights into the roadmap and communication strategy.

Required profile

• Minimum 3 years of new‑business sales or account‑management experience in a B2B environment.
• Proven ability to anticipate customer needs and drive growth across accounts.
• Strong verbal, written and interpersonal communication skills.
• Excellent organizational, project‑management and time‑management abilities.

Required skills

• Experience with Salesforce or similar CRM tools.
• Familiarity with outreach or productivity platforms (e.g., Outreach).
• Knowledge of accounting software such as Netsuite, QuickBooks, Xero or Sage.

What we offer

• Flexible PTO and home‑office equipment ordering.
• Comprehensive health, dental and vision coverage.
• 401(k) with employer match and fertility HRA.
• Parental leave up to 16 weeks at 100% pay.
• Relocation assistance to NYC or SF if needed.