Assistant Community Manager - Jake at Indian Trail

About the role

Jake at Indian Trail, a Greystar community in Spokane, Washington, is hiring an Assistant Community Manager. The role supports and assists the Community Manager in overseeing the financial and operational side of the community, acting as on-site supervisor in the Community Manager's absence.

Key responsibilities

• Complete daily financial transactions: collect and post rent, fees and other payments, prepare daily bank deposits, reconcile bank accounts, prepare financial reports and process invoices and payables.
• Operate the property management software (Yardi/OneSite) and enter transactions accurately, keeping backups.
• Review resident files and accounting records to identify unpaid or late fees, follow collection procedures and enforce the lease to maximize revenue.
• Review and submit vendor, contractor and service provider invoices, obtain community manager approval, code charges to the Chart of Accounts and manage communication with vendors, accounting and the owner.
• Follow company procedures for evictions, including proper notices, court hearings and eviction proceedings.
• Process resident move-outs by checking lease terms and notice requirements, applying deposit and lease cancellation fees where applicable, and handling dispositions in line with legal requirements.
• Respond promptly to resident complaints and requests, and partner with the office and marketing teams on resident events.
• Act as on-site supervisor: organize and delegate daily work, coordinate maintenance and make-ready tasks with the maintenance supervisor, and manage the community in line with company policy.
• Assist the leasing team with tours, guest cards, showing ready apartments, closing leases and helping applicants complete applications and credit checks.
• Meet with owners, give them updates on community performance and respond to their requests.

Required profile

• Previous property management experience is required; fee management experience preferred.
• High school diploma or equivalent and professional knowledge of business discipline.
• Bachelor's degree in Business Management, Communications or a related field from an accredited institution is preferred.
• 1-3 years of relevant experience in residence life (text truncated).
• Financially savvy, with experience creating and adhering to budgets and fiscal reporting.
• Excellent communication skills and a high level of professionalism in manner and dress.

Required skills

• Proficiency in MS Office Suite.
• Knowledge of Yardi/OneSite software highly desired but not required.

What we offer

• Housing discounts of up to 40% at Greystar communities.
• Cell phone allowance and monthly bonus incentives.
• A robust benefits and perks package.
• Robust training and development with long-term career opportunities.