Personal Assistant to Global Head of Citizenship

About the role

Join a leading British universal bank as the Personal Assistant to the Global Head of Citizenship. You will provide high‑level executive support, ensuring smooth day‑to‑day operations across a complex global remit and acting as a trusted gateway for senior‑level priorities.

Key responsibilities

• Manage the Global Head of Citizenship’s calendar, triage meeting requests, resolve conflicts and align priorities.
• Plan and coordinate travel itineraries, ensuring compliance with corporate travel policy.
• Organise meeting logistics, including conference rooms, A/V equipment, and visitor access.
• Prepare and distribute agendas and supporting materials in advance of meetings.
• Provide administrative support for the broader Public Policy & Corporate Responsibility leadership team, especially for New York‑based events.
• Handle day‑to‑day administration such as corporate card, expense reporting, filing systems, and confidential tasks.
• Track actions, follow‑ups and deadlines, flagging risks or dependencies early.
• Troubleshoot issues with internal partners (technology, building services, A/V) to maintain service quality.

Required profile

• Proven experience supporting senior executives in a fast‑paced, high‑visibility environment.
• Strong organisational and time‑management abilities with a focus on accuracy and confidentiality.
• Excellent communication skills, both written and verbal.
• Ability to anticipate needs, prioritize effectively and work autonomously.

Required skills

• Advanced proficiency with calendar and email management tools.
• Experience arranging complex international travel.
• Familiarity with meeting logistics, A/V setup and conference room booking systems.

What we offer

• Opportunity to work at the heart of a global bank’s citizenship and sustainability agenda.
• Exposure to senior leadership and high‑impact public policy initiatives.
• Collaborative, inclusive work environment with professional development support.