Clinical and Operational Performance Manager

Clinical and Operational Performance Manager Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date:05/23/2026Type of Position:Professional Staff - Project/Program AdministrationJob Type:RegularWork Shift:Day Shift (United States of America)Sponsorship Available:NoInstitution Name: University of Arkansas for Medical SciencesThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only):Health: Medical, Dental and Vision plans available for qualifying staff and familyHoliday, Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50,000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacyBelow you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department:ICE | MUSL Ortho AdministrationDepartment's Website:Summary of Job Duties:The Clinical and Operational Performance Manager develops and implements strategies to improve efficiency, productivity, and quality of patient care. Analyzes data and key performance indicators to identify areas for improvement and implements process improvements. Collaborates with clinical staff, department heads, and senior leadership to ensure alignment with organizational goals and objectives. Provides leadership, guidance, and support to clinical teams to drive continuous improvement and achieve optimal operational performance. This will assist with MUSL, Spine, TOSH, and Women and Infant Services Lines.Qualifications:Minimum Qualifications:Bachelor's Degree plus 2 years of clinical/healthcare experiencePreferred Qualifications:Graduate DegreeRN licenseKnowledge, Skills, and Abilities:Transformational Leadership skills and participatory leadership styleleading programs/projectsAttention to detailExemplary written and communication skillsExpertise in analytical approaches and quantitative methodologies,Statistical analysesAbility to adjust to multiple demands, shifting priorities on short noticeAbility to produce large data sets and reports with a high degree of accuracySelf-directedChampions' new initiativesActs as a catalyst for change and manages implementationEffectively identifies goals and vision for the teamStrong acumen for technologyExposure to and experience with various systems and databasesAdditional Information:Responsibilities:Work with physicians, nursing leadership, and therapy managers to improve clinical operations efficiency through templates, staffing, and metrics.Work with leadership on planning and implementing new clinic locations.Work with the revenue cycle team, providers, and managers on optimizing revenue cycle processes.Work with nursing leaders and therapy managers regarding supplies and DME to help with standardization, cost effectiveness, and revenue enhancement.Work with TOSH Medical Director and Contracts Department regarding potential supply savings regarding instruments and implants.Engage and support clinical staff and surgeons through onboarding and follow-up.Work with assistant service line administrators to help support administrative reporting and documentation, including biweekly/monthly productivity reports and standardization of tools and supplies. Work with assistant service line administrators on budgets, faculty FTE sheets, and physician recruitment initiatives.Work with the TOSH Medical Director and OR leadership on efficient OR block scheduling of surgeons.Other duties as assigned.Salary Information:Commensurate with education and experienceRequired Documents to Apply:List of three Professional References (name, email, business title), ResumeOptional Documents:Proof of Veteran StatusSpecial Instructions to Applicants:Recruitment Contact Information:Please contact askrecruitment@uams.edu for any recruiting related questions.All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact.Pre-employment Screening Requirements:Criminal Background CheckThis position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/AFrequent Physical Activity:Hearing, Sitting, TalkingOccasional Physical Activity:Crawling, Crouching, Feeling, Kneeling, Manipulate items with fingers, including keyboarding, Reaching, Standing, StoopingBenefits Eligible:Yes