Trojan Forge Attendant – Extra Help (Student)

About the role

The Trojan Works/Trojan Forge Attendant is an hourly, extra‑help position for University of Arkansas System students who are not eligible for Federal Work‑Study. The role provides front‑line customer service and technical support for the Trojan Forge facility on the Little Rock campus.

Key responsibilities

• Serve as the first point of contact for customers using the Trojan Forge.
• Provide basic technical assistance and troubleshooting.
• Handle phone inquiries and direct calls to appropriate staff.
• Perform general clerical tasks such as data entry, filing, and document preparation.
• Assist with event setup and equipment preparation as needed.

Required profile

• Current employee of the University of Arkansas System (including student employees and graduate assistants).
• Enrolled student not qualifying for Federal Work‑Study.
• Ability to work flexible shifts on campus.
• Good communication and interpersonal skills.

Required skills

What we offer

• Hourly wage paid through a grant or contract.
• Temporary, fixed‑term appointment with potential renewal based on funding and performance.
• Opportunity to gain customer service and technical support experience on campus.