Systems Engineer – Watch Floor Operations (Rotating Shift)

About the role

Join LufCo as a Systems Engineer on the Watch Floor, providing 24/7 operational support for critical national security programs. You will work rotating 12‑hour shifts, troubleshooting complex systems and contributing to continuous improvement of monitoring processes.

Key responsibilities

• Serve as the first line of defense, investigating and resolving user issues using troubleshooting resources.
• Collaborate with watch‑floor teammates and development teams to identify dependencies and secure resolutions.
• Develop and maintain standard operating procedures across the organization.

Required profile

• Bachelor’s degree in a technical discipline (or 5 years equivalent experience).
• Minimum seven years of engineering experience supporting programs of similar scope.
• Active TS/SCI clearance with polygraph and U.S. citizenship.

Required skills

• Familiarity with dashboard technologies such as Splunk and Grafana.
• Strong troubleshooting abilities and understanding of system architecture in physical and virtual environments.
• Effective communication to translate technical details between development teams and end‑users.

What we offer

• Impactful work on critical national security initiatives.
• Access to cutting‑edge SIGINT technologies.
• Career growth, professional development, and training opportunities.
• Comprehensive benefits including competitive salary, PTO, health/dental/vision, 401(k) match, and tuition reimbursement.