Strategic Account Manager

About the role

Ramp is seeking a Strategic Account Manager to own a portfolio of 8–12 of its largest enterprise customers. You will be responsible for driving revenue growth, product adoption, and long‑term relationships with senior stakeholders.

Key responsibilities

• Maintain and expand revenue across a strategic book of 8–12 enterprise accounts.
• Develop and execute detailed account plans, including quarterly business reviews and executive updates.
• Lead renewal and expansion cycles from discovery through commercial negotiation.
• Partner with product, engineering, sales, and CSM teams to deliver tailored, enterprise‑grade solutions.
• Provide structured feedback to influence Ramp’s product roadmap and internal processes.

Required profile

• 9+ years in account management, customer success, or a revenue‑focused role.
• 3+ years managing strategic enterprise accounts (2,500+ employees or Fortune 1000).
• Proven track record of negotiating and closing six‑figure renewals and upsells.
• Strong executive communication and storytelling abilities.
• Willingness to travel for on‑site customer engagements.

Required skills

• Deep familiarity with fintech, payments, finance/accounting, or B2B SaaS products.
• Ability to articulate financial value drivers such as ROI, payback periods, and cost savings.
• Experience translating complex product workflows and technical configurations for customers.

What we offer

• Flexible PTO and home‑office equipment ordering.
• Comprehensive health, dental, and vision coverage.
• 401(k) with employer match and fertility HRA.
• Parental leave up to 16 weeks at 100% pay.
• Relocation assistance to NYC or SF if needed.