Strategic Account Director

About the role

Raylu is hiring its first Strategic Account Director to own and grow its largest, most important customer relationships. This high‑leverage position focuses on a concentrated book of large‑cap private‑market funds, requiring deep expertise in fund structures, sourcing workflows, and outcomes.

Key responsibilities

• Drive full‑platform adoption by identifying high‑value capabilities for each account and ensuring they are activated and used.
• Partner directly with leading private‑market investors to make Raylu mission‑critical for deal sourcing and winning.
• Represent customer needs to the product team, shaping the roadmap based on real‑world impact.

Required profile

• 3–5 years managing enterprise customer relationships as a Strategic Accounts Lead, Account Manager, or Relationship Manager.
• Proven track record meeting retention and expansion targets.
• Fluency in private markets, understanding fund structures and sourcing processes.
• Comfort with ambiguity and a hands‑on, roll‑up‑your‑sleeves attitude.
• Exceptional communication and executive presence.

What we offer

• Compensation: $150,000–$300,000+ OTE (base + variable) plus meaningful equity.
• Fully in‑office team in Midtown Manhattan, Monday‑Friday with occasional WFH days while traveling.
• Generous health, dental, and vision insurance; 401k with 3% automatic contribution.
• Paid lunches, wellness and Citi Bike benefit, unlimited PTO.