Service Technician – The Metlo

About the role

The Service Technician ensures that buildings, grounds, amenities and common areas meet Greystar’s standards for cleanliness, safety and functionality. This full‑time position supports resident requests, preventative maintenance and move‑in preparations at the Metlo property in Boston.

Key responsibilities

• Complete work orders from resident service requests and perform preventative maintenance, diagnosing issues and repairing according to policies, safety standards and code requirements.
• Execute the “make‑ready” process for vacant apartments, including inspections, punch‑list creation, vendor coordination, supply procurement, maintenance tasks and final inspections.
• Manage inventory of tools, supplies and equipment, track usage, return unused items and notify supervisors of re‑order needs.
• Document service requests accurately and promptly to ensure proper tracking.
• Maintain grounds and common areas by trash removal, pressure‑washing, general cleaning and painting as needed.
• Support cost‑control initiatives by repairing rather than replacing parts and using materials efficiently.

Required profile

• Compliance with Greystar safety and risk‑management policies, including OSHA training and incident reporting.
• Ability to inspect contractor work for quality, scope and specification adherence.
• Conduct routine property inspections to identify safety concerns and communicate maintenance needs to management.

Required skills

• EPA Type 1 and Type 2 or Universal certification for refrigerant recycling.
• All state and local certifications required for service technicians.
• Valid driver’s license (required for operating a golf cart on larger properties).

What we offer

• Hourly pay range $27.00‑$29.00.
• Competitive medical, dental, vision, disability and life insurance.
• Generous paid time off, including vacation, personal, sick days and holidays.
• On‑site housing discounts at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6% after 6 months.
• Paid parental leave and fertility benefit reimbursement up to $10,000.