Senior Sales Advisor

About the role

TOTEME, a fashion house founded in 2014 by Elin Kling and Karl Lindman, is looking for a Senior Sales Advisor to join its Pacific Palisades store in Los Angeles on a full-time basis, starting latest in mid-October. The role reports to the Store Manager and covers client engagement, styling, operations and brand building.

Key responsibilities

• Deliver an elevated, personalized customer experience aligned with TOTEME's values.
• Build and nurture long-term client relationships through clienteling.
• Work independently and collaboratively to run efficient workflows and meet sales targets.
• Provide styling advice and maintain impeccable visual merchandising and store presentation.
• Contribute to daily store operations and share customer insights, product requests and trend feedback with the team and management.
• Analyze and work toward KPIs and business goals.
• Participate in the social and environmental sustainability strategy.

Required profile

• At least two years of experience in fashion retail, ideally in the luxury sector.
• Proven success in customer service, client relationship building and exceeding sales goals.
• Fluent English, written and spoken.
• Available for a flexible schedule, including evenings and weekends.

Required skills

• Strong understanding of styling and brand storytelling.
• Results-oriented, highly organized with an eye for detail.

What we offer

• Pay of $30-33 per hour USD before tax, set according to profile, skills and experience.
• Internal career development and title framework.