Senior Renewals Manager

About the role

Everlaw is looking for a Senior Renewals Manager to lead end-to-end commercial renewal motions and contract modernizations for a designated book of accounts, aligning subscription commitments with client usage to drive long-term retention. The role sits within the GTM Strategy & Operations team and is a full-time, exempt position in the Oakland, CA office with a hybrid schedule (in the office M/W/Th, with the option to work from home on T/F).

Key responsibilities

• Own the end-to-end renewal lifecycle for a designated book of accounts, covering usage analysis, quote creation, approvals and order form execution.
• Lead commercial conversations with customers to guide contract modernizations and align subscription terms with platform usage and business needs.
• Work with Account Executives and Customer Success Managers to streamline renewal workflows, keep pipeline forecasting accurate and ensure smooth customer handoffs.
• Use internal quote-to-cash systems and automation tools to manage active renewal cycles across high-touch and scaled clients.
• Maintain clean pipeline forecasting, system hygiene and compliance in tools such as Salesforce and Ironclad.
• Help improve renewal playbooks, best practices and operational processes as the function grows.

Required profile

• At least 4+ years of experience in SaaS renewals, commercial sales or revenue operations, with a proven track record of end-to-end contract negotiations.
• Commercially minded and analytical, able to evaluate usage data and metrics to structure renewal agreements.
• Comfortable balancing high-touch commercial discussions with process-driven workflows.
• Authorized to work in the United States; Everlaw does not sponsor U.S. employment visas for this role.

Required skills

• Practical experience with CRMs and Quote-to-Cash platforms such as Salesforce and Ironclad.
• Ability to use automation tools to drive efficiency.

What we offer

• Base salary of $102,400-$129,600 plus a performance-based bonus of $25,600-$32,400 (80/20 split).
• Medical, dental and vision coverage, flexible spending accounts, mental health membership, paid parental leave, and life and disability insurance.
• Equity grants, 401(k) with up to 4% company match, 17 paid vacation days, four extra paid days off and professional development allowance.
• Hybrid work, monthly home internet reimbursement, desk setup stipend, catered lunches and company events.