Senior Project Manager, eDiscovery Services

About the role

Norton Rose Fulbright's Global eDiscovery Services Department, an early adopter of eDiscovery technology, advises disputes lawyers and clients and leads complex eDiscovery matters. The Senior Project Manager acts as a trusted advisor, independently leading complex matters and developing defensible strategies that use technology across the discovery lifecycle, while managing scope, cost, risk, quality and delivery. The position is remote and can be filled from any city with a US office, with flexibility to visit the office for training or meetings.

Key responsibilities

• Lead complex eDiscovery matters across identification, preservation, collection, processing, analysis, review, privilege and production, as primary contact for legal teams, clients and stakeholders.
• Advise lawyers, clients and corporate IT teams on strategies for traditional and emerging data sources, including Microsoft 365, Teams, Slack, mobile device data, cloud repositories and structured data.
• Develop strategies for data reduction, search, analytics and AI review, including search term calibration, conceptual analytics, continuous active learning/TAR, statistical sampling and validation.
• Manage review workflows for responsiveness, privilege, confidentiality, quality control, productivity and reporting.
• Develop budgets, forecasts, work plans and resource requirements; monitor scope, costs, vendor spend and delivery risks.
• Oversee vendors providing forensic collection, processing, hosting and managed review services.
• Prepare matter metrics and reporting on data volumes, review progress, quality, costs and timelines.
• Maintain defensible documentation of key decisions, methodologies, assumptions, validations and quality control activities.
• Escalate and resolve complex issues involving projects, technology, vendors and client service.
• Mentor Project Managers and Project Analysts through coaching, delegation, review of work product and guidance on active matters.
• Contribute to standards, playbooks, technology evaluation, process improvement and professional development, and monitor eDiscovery case law and emerging technologies.

Required profile

• Bachelor's degree required.
• Minimum of seven years of progressively responsible eDiscovery, litigation support, legal technology or related consulting experience, including independent management of complex matters.
• Experience managing budgets, forecasts, resources, delivery risks and outside providers.
• Strong written and verbal communication, able to explain technical issues clearly to legal teams, clients and stakeholders.
• Ability to manage multiple complex projects independently and to train, mentor and review the work of Project Analysts and Project Managers.
• Ability to work under rigorous deadlines and to support urgent matters, including early mornings, evenings and occasional weekends.

Required skills

• Extensive experience with analytics and technology-assisted review (TAR) workflows, including continuous active learning, conceptual analytics and validation; experience with AI or generative AI review tools preferred.
• Advanced proficiency with Relativity/RelativityOne or a comparable enterprise eDiscovery platform; Relativity Certified Administrator certification preferred but not required.
• Strong knowledge of corporate IT systems and client IT collaboration for identification, preservation and collection strategies.

What we offer

• Medical, dental, vision, life and disability insurance, plus pre-tax health savings and flexible spending accounts.
• 401(k) savings plan and profit-sharing plans where eligible.
• Paid time off of at least 20 days depending on role and tenure, and 11 firm holidays.
• Paid maternity and paternity leave of at least 14 weeks, and child care support through a backup care program.
• Commuter benefits where applicable and student loan assistance refinancing options.