Senior Manager, Global Commercial Insights - TEPEZZA (Hybrid)

About the role

Amgen is hiring a Senior Manager, Global Commercial Insights for its TEPEZZA portfolio, working in a hybrid model of more than two days per week onsite in Deerfield, Illinois or Thousand Oaks, California. The role leads insights generation for TEPEZZA and the TED franchise pipeline and supports global commercialization planning. It partners with global marketing, value and access, competitive intelligence, forecasting and other teams to inform go-to-market strategy, early commercial planning and therapeutic area strategy. The ideal candidate is strategically sharp, able to turn large amounts of information into a clear picture, and has strong brand-building knowledge.

Key responsibilities

• Act as subject matter expert on HCP, patient and payer insights for the brand
• Communicate insights and recommendations to varied audiences, including senior leadership, and act as a devil's advocate when needed
• Synthesize market research, competitive intelligence, secondary data and advisory board input into strategic insights
• Facilitate workshops supporting clinical development plans, lifecycle management and go/no-go decisions, and prepare inputs for senior leadership presentations
• Plan, design and lead primary market research with a research agency, and lead ad hoc secondary analytics
• Help define objectives, budget and work plans with commercial leadership and partners
• Manage vendor relationships and support the advancement of AI capabilities for insights generation
• Keep projects compliant with Amgen SOPs and meeting quality, timeliness and budget expectations

Required profile

• Basic qualification: doctorate with 2 years, master's with 4 years, bachelor's with 6 years, associate's with 10 years, or high school diploma with 12 years of commercial insights or consulting experience
• Preferred: proven ability to build and evolve brands through strategic insight generation
• Preferred: expertise in market research design, Jobs-to-Be-Done methodologies and turning human insights into brand narratives
• Preferred: strong understanding of marketing and marketing strategy

Required skills

• Ability to extract, analyze and consolidate data accurately and turn it into actionable recommendations
• Excellent oral, written and presentation skills, explaining complex ideas to senior management
• Collaborative, adaptive teamwork and ability to balance many stakeholders and projects in parallel
• Understanding of the complexities of the pharmaceutical market

What we offer

• A total rewards package including health, dental and vision coverage, life and disability insurance, and a retirement savings plan with company contributions
• Discretionary annual bonus or sales-based incentive plan, stock-based long-term incentives and flexible work models where possible