Senior Manager, Forward Deployed Engineering – Tax & Audit

About the role

Thomson Reuters is looking for a Senior Manager, Forward Deployed Engineering for Tax & Audit, based in Brooklyn, New York. You will lead the engineering team that delivers production AI solutions to public accounting firms and corporate tax departments, hiring and developing senior technical talent and overseeing delivery from rapid prototypes to complex, multi-month AI implementations. The role combines engineering people leadership, client delivery ownership and deep technical judgment, with accountability for team capacity, solution quality and client outcomes.

Key responsibilities

• Build, lead and develop a senior engineering team of engagement leads, AI engineers and integration engineers, owning hiring, coaching, performance management and career development.
• Own staffing, capacity planning and delivery forecasting across client engagements, matching skills and availability to demand and keeping capacity for pre-sales prototypes.
• Provide technical leadership for production AI solutions, reviewing architecture, scope, estimates and operating costs across RAG, AI agents, tool integrations and prompt and context engineering.
• Set standards for AI quality, evaluation and risk controls, including reference datasets, expert review, regression testing, accuracy thresholds and safeguards for regulated tax and audit work.
• Own delivery health and client outcomes, managing scope, risk, quality and client satisfaction and acting as escalation point for clients and internal teams.
• Improve engineering effectiveness with AI-enabled development, embedding AI coding tools, automated testing, evaluation pipelines and reusable solutions.
• Partner with business, product, consulting and platform leaders to align demand with capacity, resolve competing priorities and report on utilization, throughput and forecast accuracy.

Required profile

• 10+ years in software engineering or technical consulting, including 5+ years managing engineering teams, with proven success hiring, developing and retaining senior engineers.
• Client-facing engineering delivery experience in consulting, professional services or a comparable environment, covering staffing, resource allocation, utilization and capacity forecasting.
• Experience leading teams that shipped LLM-powered applications into production, able to explain architecture, implementation decisions, operating costs and tradeoffs.
• Demonstrated technical decision-making, people development, delivery prioritization and stakeholder communication, including managing escalations with senior client executives.

Required skills

• Hands-on experience with RAG, agentic workflows, function calling or Model Context Protocol (MCP), evaluation frameworks and observability.
• Daily use of AI coding tools such as Claude Code, Cursor or GitHub Copilot, and experience building team workflows around them.
• Ability to assess and address AI risks in regulated environments, including hallucinations, data leakage, prompt injection and audit-trail integrity.

What we offer

• Hybrid work model and flexible work arrangements, including work from anywhere for up to 8 weeks per year.
• Benefits including health, dental, vision, disability and life insurance, a 401k plan with company match, flexible vacation, paid holidays, parental and sabbatical leave, tuition reimbursement and mental health support.
• Base pay of $118,400 to $219,800 USD depending on location, with possible annual bonus; eligible locations include New York City, San Francisco, Los Angeles, Irvine, McLean, VA and Washington, DC.