Senior Manager, Client Engagement AI Enablement & Transformation

About the role

We are looking for a strategic, hands‑on leader to turn emerging AI capabilities into practical improvements for our sales and client‑engagement teams. The role will drive the identification, piloting, and scaling of AI‑enabled processes that enhance productivity, customer outcomes, and operational efficiency across the Insurance and Healthcare segments.

Key responsibilities

• Partner with the AI Center of Excellence and Client Engagement groups to design, test, and roll out AI‑driven workflow enhancements.
• Identify high‑impact use cases, develop pilots, and measure business value against defined KPIs.
• Champion adoption by providing training, documentation, and ongoing support to sales, enablement, and support teams.
• Collaborate with cross‑functional stakeholders to ensure solutions align with governance and compliance standards.
• Contribute to the development of reusable assets, best‑practice frameworks, and pragmatic standards for AI deployment.

Required profile

• Proven experience leading AI or analytics enablement initiatives within a sales or client‑facing environment.
• Strong business acumen with the ability to translate technical concepts into measurable business outcomes.
• Excellent stakeholder management and communication skills across technical and non‑technical audiences.
• Track record of delivering projects from concept through production at scale.

Required skills

What we offer

• Opportunity to shape AI strategy within a leading risk‑solutions business.
• Collaborative culture that values innovation and continuous learning.
• Competitive compensation and benefits package.