Senior Limousine Dispatcher

About the role

Jackrabbit Limo is seeking a Senior Limousine Dispatcher to lead daily vehicle dispatch operations from its Southampton office. You will coordinate trips, manage schedules, and ensure every ride meets the company’s high standards for safety, punctuality, and service.

Key responsibilities

• Assign and schedule limousine trips across multiple cities, balancing driver availability and client needs.
• Monitor driver locations in real time using GPS and dispatch software.
• Handle booking requests, confirm reservations, and manage last‑minute changes or special requests.
• Communicate with chauffeurs and clients via phone, email, and the dispatch platform to resolve issues promptly.
• Maintain accurate trip records and update details continuously.
• Collaborate with operations leadership to improve efficiency and customer satisfaction.

Required profile

• Strong dispatch, scheduling and route coordination experience, preferably in limousine or chauffeured services.
• Ability to work independently, manage time effectively and stay calm under pressure.
• Excellent communication and problem‑solving skills.
• Willingness to work flexible hours, including evenings, weekends or holidays.
• Previous senior‑level or supervisory dispatch experience is a plus.

Required skills

• Proficiency with dispatch or transportation management software.
• Experience using GPS‑based tools for driver tracking.
• Competence with basic office technology (email, spreadsheets, etc.).