Senior IT Project Manager – ERP

About the role

The Division of Information Technology Services at Northeastern University seeks a strategic Senior IT Project Manager to lead large‑scale ERP and infrastructure initiatives. This hybrid role requires on‑site collaboration three days a week and occasional 24/7 support for critical incidents.

Key responsibilities

• Lead cross‑functional teams to deliver complex IT projects on scope, schedule, and budget.
• Engage business units, technical teams, and executive stakeholders to define requirements and drive alignment.
• Apply Lean, value‑stream mapping, and agile/continuous‑delivery frameworks to improve processes and reduce inefficiencies.
• Provide 24/7 operational support for security incidents, software deployments, and system issues.

Required profile

• 8‑10 years of progressive IT project management experience, including large, matrixed initiatives.
• 5+ years of experience working with business units, technical teams, and senior leadership.
• Proven track record delivering enterprise‑level technology projects such as ERP, CRM, infrastructure, and cloud systems.
• Strong analytical, decision‑making, and influencing skills in ambiguous environments.

Required skills

• Project management methodologies: Waterfall, Agile, hybrid.
• Tools: MS Project, Smartsheet, ServiceNow, Jira.
• Data‑visualization techniques for communicating insights.
• Certification: PMP, Agile or related preferred.