Senior Infrastructure Project Manager

About the role

The Division of Information Technology Services at Northeastern University is seeking an experienced Senior Infrastructure Project Manager to lead large‑scale, complex IT initiatives that support the university’s strategic priorities. This hybrid role requires three days per week on‑site in Boston and focuses on delivering projects on time, within scope and budget while aligning with business value.

Key responsibilities

• Lead planning, execution and delivery of multiple large IT projects, including CRM, ERP, infrastructure, data integration and cloud systems.
• Develop detailed project plans, milestones, budgets, resource allocations and risk mitigation strategies.
• Serve as liaison between technical teams, business units and executive sponsors, ensuring clear communication and stakeholder alignment.
• Manage vendor and subcontractor activities for AV, network, and low‑voltage cabling installations across campus facilities.
• Track and report project progress, financials, risks and issues; conduct post‑project evaluations and lessons‑learned documentation.

Required profile

• 10‑15 years of overall IT experience with 8‑10 years of progressive project management in matrixed organizations.
• Proven ability to lead cross‑functional teams, influence outcomes without direct authority and navigate organizational change.
• Experience engaging business units, technical teams and senior leadership to translate needs into actionable plans.
• Self‑motivated, organized and capable of working independently in fast‑paced, ambiguous environments.

Required skills

• Project management certifications (PMP, Agile, PRINCE2) and expertise in Waterfall, Agile and hybrid methodologies.
• Proficiency with MS Project, Smartsheet, ServiceNow, Confluence and Jira.
• Hands‑on knowledge of AV systems, network infrastructure, AutoCAD, fiber‑optic, copper and coaxial cabling.
• Understanding of LAN/WAN architecture, switches, routers, wireless access points, MDF/IDF design and data‑center operations.
• Strong analytical, problem‑solving and communication skills for presenting to senior leadership.