Senior Forward Deployed Engineer (Spanish Fluency Required)

About the role

Retell AI is building a modern CX platform powered by voice AI. As a Senior Forward Deployed Engineer you will deliver voice AI solutions to enterprise clients, embedding with their teams to create production‑ready systems and driving adoption across Latin America.

Key responsibilities

• Lead end‑to‑end delivery of projects on the voice agent platform, from prototyping to production, communicating progress and risks.
• Become the go‑to expert for building voice AI solutions, especially LLM prompting techniques.
• Build full‑stack integrations (Python, JavaScript) with enterprise tools such as CRMs, ERPs, and scheduling systems.
• Partner with sales to gather requirements, prototype demos, and present system designs.
• Scope projects, resolve blockers, and keep teams aligned with concise updates.
• Codify reusable patterns into tools or platform components and translate field feedback into product and GTM recommendations.

Required profile

• 2+ years in a customer‑facing technical role.
• Fluent in Spanish and English, able to communicate effectively with enterprise customers.
• Willingness to travel occasionally, including international trips.
• Experience delivering production systems in fast‑paced, ambiguous environments.
• Strong communication skills for explaining complex technical concepts to both technical and non‑technical audiences.

Required skills

• Python
• JavaScript or TypeScript
• Understanding of LLM‑powered systems

What we offer

• Cash compensation ranging from $160k to $300k per year.
• Equity options with three cash‑equity balance choices.
• 100% medical, dental, and vision coverage.
• $70/day DoorDash credit for meals and snacks.
• Wellness, commuter, phone, and internet reimbursements.
• Relocation assistance and visa sponsorship for qualified candidates.