Senior Forward Deployed Engineer

About the role

As a Senior Forward Deployed Engineer at Qualytics, you will act as a strategic partner and trusted advisor to large, data‑intensive enterprises, ensuring they derive measurable value from the platform and maintain high data quality.

Key responsibilities

• Own the full customer lifecycle – onboarding, enablement, engagement, retention, and expansion.
• Lead Customer Objective Reviews to align stakeholders on goals, metrics, and outcomes.
• Partner with Sales to identify renewal and expansion opportunities through demonstrated value.
• Support pre‑sales and proof‑of‑concept efforts by mapping business needs to product capabilities.
• Serve as the voice of the customer, providing structured feedback to Product and Engineering.

Required profile

• 5+ years in a strategic, customer‑facing role such as Customer Success, Forward Deployed Engineering, or Strategic Account Management in B2B SaaS.
• Experience managing complex enterprise relationships, preferably with Fortune 500 companies.
• Exceptional communication skills to translate business objectives into technical conversations and vice‑versa.
• Comfortable working cross‑functionally with Sales, Product, and Engineering in a fast‑moving environment.
• Strong bias toward ownership and action.

Required skills

• Familiarity with modern data platforms (e.g., Snowflake, Databricks, dbt).
• SQL proficiency or conceptual comfort with data profiling and quality principles.
• Experience with data quality, data governance, or observability platforms.