Senior Associate, Administrative Services (Hybrid)

About the role

The Senior Associate, Administrative Services provides comprehensive administrative support and office management for Patient Insights & Engagement and Global Medical Proficiency & External Affairs within Global Medical and Value Capabilities. This hybrid role requires handling confidential information, coordinating complex travel, and managing high‑volume communications.

Key responsibilities

• Coordinate meetings, teleconferences, MS Teams sessions and off‑site events, ensuring all logistics are arranged.
• Manage executive calendars, arrange domestic and international travel, process expense reports, purchase orders and vendor forms in SAP/Concur.
• Maintain office records, handle correspondence, and direct inquiries to appropriate parties.
• Support special projects, event planning and the use of team sites.

Required profile

• Minimum 8 years of administrative assistant experience, including 3 years supporting senior executives (Sr. Director level or above).
• Strong attention to detail, ability to prioritize multiple assignments and resolve scheduling conflicts independently.
• Excellent communication skills for interacting with executives and internal/external stakeholders.

Required skills

• Advanced Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
• Proficiency with SAP and Concur for expense, PO, and vendor processing.
• Complex travel coordination, including multi‑leg international itineraries.
• Visa and passport processing experience.

What we offer

• Salary range $77,700 – $122,300 per year, with eligibility for annual bonus and long‑term incentives.
• Comprehensive benefits package: medical, dental, vision, 401(k), paid holidays, vacation, compassionate and sick days.