Sales Manager – US Market

About the role

Crystalia Glass LLC is seeking a hands‑on Sales Manager to own end‑to‑end sales execution for the US market. You will lead a high‑volume inbound sales operation, manage CRM processes and drive revenue growth while coaching a team of sales representatives.

Key responsibilities

• Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs and inbound workflows.
• Lead, coach and develop a team of 5+ sales reps, conduct performance reviews and recruit new talent.
• Manage high‑volume inbound lead flow, ensure fast response times, balanced workload and continuous optimisation of lead distribution.
• Maintain call quality standards, review calls, coach objection handling and develop supporting channels such as SMS and email.
• Drive performance through data‑backed analytics, reporting dashboards and initiatives to improve conversion, close rate and revenue per rep.

Required profile

• 7‑10 years of sales experience with a strong track record of revenue growth.
• At least 2 years of managerial experience leading sales teams.
• Hands‑on experience with CRM systems (HubSpot or similar) and daily operational use.
• Proven experience managing inbound, high‑volume B2C sales environments.
• Fluent English and ability to work with US‑based clients.

Required skills

• HubSpot (or comparable CRM) proficiency
• Call tracking and call scoring tools

What we offer

• Full‑time remote role (8:30 AM‑5:00 PM EST)
• Fixed salary plus performance‑based bonuses
• Real ownership of the sales function in a scaling US business
• Opportunity to work with an international team and prestigious US clients